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Blue Water Bay FAQs

Browse the Blue Water Bay frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check in 2:00pm

Check out: 10:00am

Q: Do you require a security bond upon check-in?

We require a $500 cash bond or a swipe of your Credit Card to hold on file

Q: Is after hours check-in available?

Yes we can arrange after hours checkins by prior arrangement. Please contact reception for more details

Q: Can I have a late check-out?

Late checkout can be arranged subject to availability, a small charge will apply. Please contact reception.

Q: What are the reception hours?

The reception hours are:

  • Monday - Friday: 9am - 5pm
  • Saturday: 9am -12pm
  • Sunday & Public holiday: Closed

Q: Can I book theme park tickets at reception?

Yes please contact reception or follow our online booking link

Book Attractions & Theme Parks Tickets Now

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Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Yes we offer free Wifi - some conditions and limits apply

Q: What facilities do you have?

  • Full size Tennis Court
  • BBQ
  • 2 Swimming Pools
  • Heated Spa
  • Gym

Q: Is there car parking available?

Yes there is a Free and  security basement car park.

Q: Is all linen provided?

Yes all linen is provided during your stay at Blue Water Bay

Q: How often are the rooms serviced?

Apartments are serviced once a week for stays of more than 7 days

Q: Is the pool heated?

Sorry, no.

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Location FAQ's

General information about our location.

Q: How close is Surfers Paradise & Broadbeach?

About 10 & 12 minutes drive respectively

Q: Are there shops or restaurants nearby?

Yes there are shops within walking distance

Q: Is there public transport nearby?

Yes public transport is available opposite the building and within 100 metres walk

Q: What local attractions are in the area?

There are alot of attactions on the Gold Coast but some highlights include:

  • Sea World
  • Mitchell Park
  • Broadwater Park
  • Gold Coast Aquatic Centre

Q: How far away is the race track?

Only a swift 10 minutes drive

Q: Where can I buy groceries locally?

Australia Fair shopping centre is only a short drive or there are some local grocery shops nearby

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